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BREAKING: Two Healthcare Insiders at Aegis Living Blow Whistle on Alleged Elder Abuse and Medical Fraud ... ‘Aegis Living is Grossly Taking Advantage of Severely Vulnerable Adults’ ... ‘Signature Had Been Forged Multiple Times’

  • Cassandra Renner, Aegis Living Insider: “I came to Project Veritas because I believe that Aegis Living is grossly taking advantage of severely vulnerable adults through fraud on care plans.”

  • Renner: “I had overheard a chemical restraint being given to one of the residents I worked with in order to get her to take the COVID vaccine…They had given her a PRN, like Xanax, and they were successful after giving her the PRN in order to get her to take the COVID vaccine. The resident was lied to about what shot she was receiving. She was told that it was the flu shot… She's no longer with us and in her last moments of life, she had to have her dignity removed.”

  • Renner: “I don't think that the neglect is coming directly from the care managers, as much as it is coming from the facility making the choice to be short-staffed.”

  • Renner: “We can probably, on a good day, get about 50% of what these people are paying for done.”

  • Renner: “In the past I had not signed for certain things that I knew I hadn't completed, and I was told by the ACD [Associate Care Director] who had told me to sign them, that I needed to just sign them anyways. Even if I hadn't completed the task…I noticed the other day, or like a little bit ago that one of my signatures looks like it wasn't mine.”

  • Renner: “I had found out that my signature had been forged multiple times. Someone signed for me to claim that I had completed a service that I specifically did not sign because it was not completed.”

  • Jonathan Schlect, Aegis Living Insider: “I was told by the care director, Jen, if I didn't [forge signatures], I would be out of compliance with my job and not following her direction, and I'd be written up.”

  • Schlect: “Adam, who was another ACD replies back [in the group text], ‘Falsify documents. It will pay off.’”

  • Margie Massa, Associate Care Director, Aegis Living: “If there’s not a signature there then that means you didn’t do the service. If I knew who worked that day, then I might jot in an initial because I'm kind of saving their asses too. You know?”

  • Averi Robinson, Associate Care Director, Aegis Living: “The people we do have are there [at Aegis Living] because we need a heartbeat and not because they're actually capable caregivers…They [Aegis Living] literally cannot afford to fire any of us. If we have anything, it’s job security.”

[ISSAQUAH, Wash. – Sept. 14, 2021] Project Veritas released a new video today that features two healthcare insiders blowing the whistle on their employer, Aegis Living, for engaging in alleged elder abuse and medical fraud. 

Cassandra Renner, who worked as a Medical Technician at Aegis Living, said she came forward because she could no longer bear the corruption in her workplace.

“I came to Project Veritas because I believe that Aegis Living is grossly taking advantage of severely vulnerable adults through fraud on care plans,” Renner said.

“I don't think that the neglect is coming directly from the care managers, as much as it is coming from the facility making the choice to be short-staffed,” she said.

“We can probably, on a good day, get about 50% of what these people are paying for done.”

Renner addressed the short staffing issue with her colleague, Averi Robinson, who is one of Aegis Living’s Associate Care Directors:

Renner: “How would you go about trying to push for more people because it's necessary?”

Robinson: “I don’t know that I can, I’ve tried.”

Renner: “I know.”

Robinson: “Like, I- There’s enough people to have, but the people we do have are there because we need a heartbeat and not because they’re actually capable caregivers.”

Renner: “But when you're being trained by word of mouth of someone else who might've been trained by word of mouth, from someone else, you're going to end up getting somebody who has no idea what these people actually require. Is the problem that we have such a staffing issue that you can't, like, threaten actual--”

Robinson: “They can write you up, but like at this point I'm, like--”

Renner: “Well, are they going to fire you? Like, unless it's like--”

Robinson: “No. They literally cannot afford to fire any of us. If we have anything, it's job security.”

Renner told Project Veritas she witnessed a patient being lied to about the vaccine she was taking. The patient ultimately died.

“I had overheard a chemical restraint being given to one of the residents I worked with in order to get her to take the COVID vaccine…They had given her a PRN, like Xanax, and they were successful after giving her the PRN in order to get her to take the COVID vaccine,” Renner said. 

“The resident was lied to about what shot she was receiving. She was told that it was the flu shot… She's no longer with us and in her last moments of life, she had to have her dignity removed.”

Renner said that signature forgery is commonplace at Aegis Living.

“In the past I had not signed for certain things that I knew I hadn't completed, and I was told by the ACD [Associate Care Director] who had told me to sign them, that I needed to just sign them anyways. Even if I hadn't completed the task…I noticed the other day, or like a little bit ago that one of my signatures looks like it wasn't mine,” she said.

“I had found out that my signature had been forged multiple times. Someone signed for me to claim that I had completed a service that I specifically did not sign because it was not completed.”

Another Aegis Living insider, Jonathan Schlect, who worked as an Associate Care Director, also told Veritas about how signature forgery was encouraged in his workplace.

“I was told by the care director, Jen, if I didn't [forge signatures], I would be out of compliance with my job and not following her direction, and I'd be written up,” Schlect said.

“Adam, who was another ACD replies back [in the group text], ‘Falsify documents. It will pay off,’” he said.

Aegis Living Associate Care Director, Margie Massa, corroborated Renner’s and Schlect’s allegations.

“If there’s not a signature there [on the document] then that means you didn’t do the service. If I knew who worked that day, then I might jot in an initial because I'm kind of saving their asses too. You know?” 

About Project Veritas

James O'Keefe established Project Veritas in 2010 as a non-profit journalism enterprise to continue his undercover reporting work. Today, Project Veritas investigates and exposes corruption, dishonesty, self-dealing, waste, fraud, and other misconduct in both public and private institutions to achieve a more ethical and transparent society and to engage in litigation to: protect, defend and expand human and civil rights secured by law, specifically First Amendment rights including promoting the free exchange of ideas in a digital world; combat and defeat censorship of any ideology; promote truthful reporting; and defend freedom of speech and association issues including the right to anonymity. O'Keefe serves as the CEO and Chairman of the Board so that he can continue to lead and teach his fellow journalists, as well as protect and nurture the Project Veritas culture. 

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